Business Etiquette

About acting in an appropriate, respectful and considerate way in the workplace.

LEARN MORE
Business Writing

Business writing is a highly visible, essential skill. Communication must be clear and concise.

LEARN MORE
Communication

Effective communication is a basic requirement for the achievement of organizational goals. 

LEARN MORE
Conflict Management

When people‚Äôs ideas, decisions or actions are in opposition and find it hard to get along. 

LEARN MORE
Customer Service

A most critical skill. Poor service leads to lost customers and lost revenue.

LEARN MORE
Emotional Intelligence

The ability to identify and manage own emotions and recognise the emotions of others. 

LEARN MORE
Intro to Project Management

The application of knowledge, skills, tools and techniques to meet project requirements.

LEARN MORE
Presentation Skills

Presenting information clearly and effectively is a key skill to getting a message or opinion across. 

LEARN MORE
Problem Solving

The ability to assess a situation, gather perspective, collect information & identify key issues.

LEARN MORE
Problem Solving

The ability to assess a situation, gather perspective, collect information & identify key issues.

LEARN MORE
Self Management

Behaviours that focus on how people manage themselves in their work and personal life.

LEARN MORE
Time Management

Effectively managing time on specific activities to increase efficiency & productivity.

LEARN MORE
Performance Management

The alignment of strategic organizational objectives with employee outputs.

LEARN MORE
Intro to Labour Law

Applying knowledge and understanding of Labour Law with reference to workplace policies.

LEARN MORE