Skills Course

Effective Performance Management

Performance management is a key process in any organisation and should assist the management and staff to focus on the key issues and business objectives to ensure sustainability. Performance management means creating both competence and growth for employees. An effective performance management process promotes employee engagement and helps to establish and support the link between strategic business objectives and people’s day-to-day actions and tasks. It also enables first line managers to evaluate and measure individual and team performance and productivity.

Individual & group bookings

Classroom-based

Available online

2-days

The course has six (6) modules including a “Test your knowledge” assessment at the end of each module:

✓ Module 1: The role of the line manager in performance management

✓ Module 2: The performance review process

✓ Module 3: Establishing performance standards for teams

✓ Module 4: Monitoring the achievement of performance standards

✓ Module 5: Preparing for performance reviews

✓ Module 6: Conducting performance reviews

At the end of this course learners will have a better understanding of:

✓ Their role as line managers in the process of performance management

✓ How to establish performance standards for their teams

✓ How to monitor the achievement of performance standards

✓ How to prepare for performance reviews

✓ How to conduct performance reviews

The course has been designed especially for HR practitioners, line managers, supervisors, and team leaders.

The course includes a final assessment test as follows:

Multiple choice questions (x25)

Pass mark 70%

Learners have unlimited attempts

A certificate issued upon passing the assessment

31 Princess of Wales Terrace

Parktown

Johannesburg

2193

GPS : -26.1779738, 28.0464528

CONTACT: Mr Bradley Aigner

EMAIL: bradley@thirdstream.co.za

TELEPHONE: 082 600 8401

145 Prince Road

Durban

4091

GPS : -29.8670195, 31.0412389

CONTACT: Ms Raylene Eksteen

EMAIL: raylene@thirdstream.co.za

TELEPHONE: 031 275 0410