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Skills Course

Effective Performance Management

Performance management is a key process in any organisation and should assist the management and staff to focus on the key issues and business objectives to ensure sustainability. Performance management means creating both competence and growth for employees. An effective performance management process promotes employee engagement and helps to establish and support the link between strategic business objectives and people’s day-to-day actions and tasks. It also enables first line managers to evaluate and measure individual and team performance and productivity.

Individual & group bookings
Available online

The course has six (6) modules including a “Test your knowledge” assessment at the end of each module:

Module 1: The role of the line manager in performance management
Module 2: The performance review process
Module 3: Establishing performance standards for teams
Module 4: Monitoring the achievement of performance standards
Module 5: Preparing for performance reviews
Module 6: Conducting performance reviews

At the end of this course learners will have a better understanding of:

Their role as line managers in the process of performance management

How to establish performance standards for their teams
How to monitor the achievement of performance standards
How to prepare for performance reviews
How to conduct performance reviews

The course has been designed especially for HR practitioners, line managers, supervisors, and team leaders.

The course includes a final assessment test as follows:

Creative design·

Multiple choice questions (x25)

Creative design

Pass mark 70%

Creative design

Learners have unlimited attempts

Creative design
A certificate issued upon passing the assessment

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